Cancellation And Refund Policy
EFFECTIVE DATE: 27/12/2023
Thank you for choosing Yield Technologies Private Limited (referred to as ‘The Company’ hereafter). This Cancellation and Refund Policy outlines our procedures regarding the cancellation of services and the associated refund process.
CANCELLATION POLICY
- Clients may request the cancellation of services by providing a written notice through email or our customer support portal. The cancellation request should include relevant details such as the client's name, account information, and the specific services to be canceled.
- The Company reserves the right to charge a cancellation fee based on the stage of completion of the service at the time of cancellation. The cancellation fee will be communicated to the client upon receipt of the cancellation request.
- The Company may cancel services in the event of non-payment, breach of terms and conditions, or any other violation of the agreement between the Company and the client.
REFUND POLICY
- Refunds will be considered on a case-by-case basis. Clients must demonstrate a valid reason for seeking a refund, such as unsatisfactory service quality or failure to meet agreed-upon specifications.
- Once a refund request is received and deemed eligible, the Company will initiate the refund process. The refund will be issued using the same payment method used for the original transaction.
- The processing time for refunds may vary depending on the payment method and financial institutions involved. Clients can expect to receive the refund within 7 days from the date of approval.
- Certain fees, such as setup fees or administrative charges, may be non-refundable. These will be communicated to the client before the initiation of services.
CONTACT INFORMATION
For any inquiries or to initiate the cancellation and refund process, please contact our customer support team at support@curie.money
AMENDMENTS TO THE POLICY
The Company reserves the right to modify or update this Cancellation and Refund Policy at any time. Clients will be notified of any changes through the company's official communication channels.
By using our services, you agree to abide by the terms and conditions outlined in this Cancellation and Refund Policy.